Engineering Power Tools - Privacy Policy
Your privacy is important to us.
Engineering Power Tools is committed to protecting your privacy. This privacy policy covers the collection and use of general and personal information that we may gather when you interact with us, such as when you visit our web site, purchase and use our products, or when you contact us for customer support or make sales inquiries. This policy describes our data privacy practices, including what type of information is gathered, how the information is used, and how we safeguard your personal Information.
Collection, Use and Disclosure of General Statistical Information
When you visit our web site we gather certain general information, such as frequency of downloads, number of hits on our web site, and usage statistics with respect to our software products. This information is referred to throughout this policy as "General Statistical Information". We use and store this data only on a collective basis, in summary form, rather than on an individual basis. This data helps us to determine how and the extent to which certain parts of our web site and software are used. The stored General Statistical Information does not contain any Personal Identifying Information about you or any of our other users.
Collection and Use of Personal Identifying Information
In addition to collecting General Statistical Information, we may ask you to provide us with certain personal information, such as your name, street address and email address, to enable us to respond to your requests and needs. Information that can reasonably be used to identify you is referred to in this policy as "Personal Identifying Information".
For example, if you choose a service or transaction that requires payment, such as making a purchase online or through other means such as a purchase order, we will request Personal Identifying Information necessary for payment, invoicing, and/or shipping.
In addition, when you purchase a software product, we will also ask for product registration information, which includes the name of the product acquired, as well as your name, street address, and e-mail address. This Personal Identifying Information is kept on file and updated from time to time to fulfill our continuing obligations to you, such as providing notices of new versions and giving support by e-mail.
When you visit our web pages and choose to complete a transaction, we gather certain Personal Identifying Information to facilitate your purchase.
When you provide us Personal Identifying Information in an e-mail, such as when you request technical and other types of support, we use the information to locate your records and provide you with answers to your questions.
Removal from Mailing List or Change of Personal Information
You may have your e-mail address changed or removed from our mailing list by submitting a request to support@pwr-tools.com.
Disclosure of Personal Identifying Information
We may disclose your Personal Identifying Information to appropriate third parties to process transactions you initiate, including shipping products to you and invoicing for purchases made. Examples of such third parties are our order processing and fulfillment service providers and credit card processing companies. We may also disclose your Personal Identifying Information to third parties if we are required to do so by law, or if we believe that such action is necessary to:
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Comply with legal processes such as a search warrant, subpoena, or court order;
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Protect our rights and property; or
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Protect against misuse or unauthorized use of our web site and/or products.
We will never loan, rent or sell your Personal Identifying Information to others.
Cookies
We may set and access cookies on your computer. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We may use cookies in a limited way to track usage on our site. General Statistical Information about site use by our visitors may be gathered through cookie technology on an anonymous basis and analyzed at an aggregate level only. This enables us to continually improve our website to meet the needs of our users.
In addition, temporary session cookies may be used to track your progress through our order processing system, keeping track of information such as the contents of your shopping cart and address. These session cookies only exist for the duration of your browser session.
Third Party Web Sites
The EPT web site may contain links to third-party web sites over which we have no control or responsibility regarding content, privacy policies, or practices. We suggest that you review the privacy policy applicable to any third party site that you visit. This privacy policy applies only to our own web site at www.pwr-tools.com. Please note that all on-line and telephone credit card orders for EPT software products may be processed by a third party.
Web Site Security
Our web site utilizes industry standard security technology to protect the security, integrity, and privacy of Personal Identifying Information from unauthorized third-party access. The Personal Identifying Information resides behind a firewall with access restricted to authorized EPT employees and their agents.
Software
EPT software is guaranteed to be free of spyware or any other form of intrusive technology. The programs do not collect or transmit any user information whatsoever. The programs do not include any internet functionality and they will not attempt to use your internet connection for any reason.
Changes to the EPT Privacy Policy
EPT may amend this policy at any time by posting the amended terms on our web site. All amended terms will be automatically effective without further notice, 10 days after they are first posted.
You may contact us with
your comments on EPT's privacy policy at: .